Calling Behavior

Supports retention, acquisition and expansion of turnover from the understanding of the service user’s behavior;

Behavioral Cross/up Sales

Identifies the most relevant offers for each behavior;

Predictive Churn Modeling

Identifies behavioral changes associated to the risk of service cancellation;

Clustering per Use

Segmentation per service usage, by identifying who, how, when, where, and why voice, data, images and messages services are used, considering the number of business rules of the Network Operator.

Behavior Classes

Considers the Network Operator classification regarding to different standards of expected behaviors, and also adds new patterns observed in repeated uses. Supports the identification of relevant offers per behavior, detection of behavioral changes and warns inconsistent use of services or dissatisfactions due to difficulties in such uses.